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Please view the Pie Life Rewards Terms & Conditions for full details.

What is Pie Life Rewards?

Pie Life Rewards is our guest loyalty program that rewards points for every purchase and unlocks exclusive rewards, deals and promotions available only to members!

How do I create an account?

To get started, download the Pieology Pie Life app from the App Store or Google Play and create an account. The Pie Life app is available exclusively for iOS or Android

What happened to my Reward?

On March 16th, 2021 Pieology changed Pie Life rewards to better serve the individuality of our guests.  We began to offer rewards starting at 25 points and continuing through 150 points (You can see the rewards structure here).  We converted all existing rewards back into points to provide you the ability to choose any of our new rewards.  If you have a questions please feel free to reach out to us at customerservice@pieology.com. .  

What is a point worth?

For every $1 spent on qualifying purchases you'll earn 1 point. As you accumulate points, you will unlock different rewards that you can then redeem. Points expire after 365 days of accrual.

Which locations are participating in Pie Life Rewards?

Pie Life Rewards is available in almost all Pieology locations. For the latest store hours and menu offerings, check your favorite location within the Pie Life app.

Pie Life Rewards may be unavailable at non-traditional restaurants such as campus, airport, or kiosk locations, etc.

Contact your local restaurant for details.

How do I earn points in-restaurant?

To earn points simply present the QR code located within the "Scan" section of the app, or the phone number or email address that you enrolled with to the cashier at the time of purchase. This will ensure you're receiving your points immediately.

If you checked out as a guest or forgot to login when you placed your order and would like to claim your points, please “Contact Us” within 72 hours of your purchase with a proof of purchase, your full name and registered email address, and we will review your credit request.

How do I earn points online?

When you place an order through the Pie Life app or through pieology.com while signed in, you will automatically earn points within 24 hours of receiving your order.

If you checked out as a guest or forgot to login when you placed your order and would like to claim your points, please “Contact Us” within 72 hours of your purchase with a proof of purchase, your full name and registered email address, and we will review your credit request.

Are there any exclusions to earning points?

In short, you will not earn points on any gift card purchases, any alcohol purchases, tips or taxes, fees, and other surcharge amounts. We use the "Subtotal" amount on your receipt to calculate how many points to award after each qualifying purchase. Catering purchase exclusions may vary by Pieology location.

Please visit https://pieology.com/pie-life/terms-and-conditions/ for more details.

How do my points turn into Rewards?

At each point threshold, 25, 50, 75, 100, 125 and 150 points, you are eligible for various rewards. You can use your points for any of the unlocked rewards that are available to you. Your rewards will be visible in the “Rewards” section of the app and is valid for redemption at any participating Pieology location.

How do I redeem a Reward?

To redeem a reward in-restaurant simply checkin using the QR code located in the "Scan" section and inform the cashier that you'd like to redeem your reward and they'll take care of the rest!

To redeem a reward online ensure you have the item you'd like to redeem in your basket and then tap "Redeem a Reward" at checkout. Your offer will automatically be applied after you select the relevant reward.

If you ever forget how to redeem a reward you can tap "Redeem" on the reward itself to be presented with instructions on how to use that offer.

What happened to the EClub?

We are constantly evolving and asking ourselves how we can best reward our valued guests.

We are so grateful to have had the opportunity to offer the Pie Life EClub and are proud to present our new loyalty program, Pie Life Rewards!

Although the EClub has officially been retired we have created a program you'll love even more that offers many of the same benefits you received before and more!

Where's my birthday reward?

In celebration of the splendor that is you, we'd like to extend our warmest, cheesiest wishes on your special day!

The Birthday Reward is available exclusively to Pie Life Rewards members whom have downloaded the app and provided their birthday.

Please ensure you've signed up for Pie Life Rewards at least 30 days before your day of birth to receive your Birthday Reward.

I have a question that isn't answered here!

We're always here for you! :)

Please don't hesitate to Contact Us if you have any further questions or need additional assistance and we'll do our best to connect you with someone who can best assist you.